Building a business in Singapore is not as easy more so an empire. With the popularity of the country for business aspirants, penetrating Singapore when starting a business can be tougher compared to putting up a business outside Singapore.
To make the job easier for everyone, there are available company incorporation services to hire. Some are hesitant about hiring a company incorporation service because of the additional expenses. Of course, they need to pay Singapore company registration cost, workforce, physical office. With all these expenses in mind, they think that the best way to save money is to remove company incorporation from the equation.
Yes, companies can incorporate their business on their own without hiring any service. But provided that it offers many benefits, there is actually no reason it won’t be considered.
Moving on, if you are convinced that hiring a company incorporation service is the best option when planning to put up a business in Singapore, asking the company with valuable questions is a good idea to make sure that the company you are about to hire is the best company there is.
To help you get started, below are a good set of questions to ask them if you are decided to hire their service:
Can you provide me with references?
This is one of the questions to ask if you want to make sure that the company incorporation service would provide you exactly the service you are looking for. Not all companies provide references because of security and confidentiality, but if you were able to collect references, take advantage of it and call their most previous clients.
When you call them, make sure that you ask questions relevant to the reason for your call. They are giving you a favour, hence do not take advantage of them.
Also, when talking to their reference, you only have to take facts and not
Can I change my package or discontinue my package any time?
What if I want to change my existing plan or probably discontinue the plan I am currently in? Is that possible, or do I need to pay a fee? You have to make sure that whenever possible or needed, and you can opt-out of the existing membership you have with them. You would not want to have any problems when you need to cancel their service due to whatever valid or invalid reasons you may have.
Most of the time, they charge a penalty; hence asking how the penalty is being charged is necessary. Meanwhile, the term can be different if you plan to downgrade your plan; hence asking how this is handled is a must.
Can I request for a specific POC?
Some of them will delegate a professional to handle your account, while some will ask you to call their customer service and get assistance from random representatives. Asking if they can delegate you a specific POC is a good idea.
If you know anyone from their team who could probably provide you good assistance, ask if you can request that specific person to handle your account.
Dealing with a company that cannot provide you with a POC is not ideal, as you do not want to explain yourself again and again to different representatives.
A company that will allow you to transact all your incorporating services to just one person is, without a doubt good choice. There are many advantages so you could get from choosing this option, hence best to consider.
What if the service provided did not go as plan?
Asking what you would get if the service fails to execute according to the agreement is also necessary. Of course, you get the service with the intention of getting help from whatever it is that you need for your business, and not being able to get it is an instant loss or possibly a derail on an already fixed plan.
You have to know what you would get if the service were not provided as discussed. Sure, this is something you have to make sure you know as there is a huge risk on your business if their service was not provided rightfully.
The discussion should not only be done verbally but in writing. A written agreement is necessary to make sure that you have proof of the warranty. Some do not honour the verbal agreement, so make sure you have something to show them if an issue arises in the future.
Asking the questions above or basically asking any question about their service can help you find the best company incorporation service to hire.
